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Offer help desk, referral tracking and customer support systems.
Offers an outsourced, Web-based customer service system that learns from the customer's questions.
Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
Service desk software for support personnel and customers (both internal and external). Includes SLA management, automated notification, management reporting, and support for consolidating multiple help-desks.
A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
Completely Web-based help desk, ticketing service, and request management software.
Background, and information about help desk software.
Web-based help desk software with Microsoft Access and MS SQL integration.
A group-based e-mail management project built on PHP5/MySQL with a commercial open source license.
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